Problems done with LunarPages
Well, as I said in my previous post, there are lots of stupid people and bad companies on the internet no matter how “legal” they are. Well, I have met various of bad people but one of the worst is LunarPages. I won’t give them a free link here but if you are curious about them, just go to lunarpages.com. Don’t be fooled with their cool design.
I have made probably 3 posts about LunarPages and I created all of these because I’m totally pissed off. I had a shared hosting account for my new website with them. Recently, I moved the server from shared hosting account to their VPS hosting plan. But you know what, suddenly they suspended my account with one excuse: I haven’t paid my bills.
This is totally ridiculous because they never sent me any notification/warning regarding this bill. EVERY web hosting service I’ve worked with like Liquidweb always sent me at least 3 emails to notify me when my hosting account almost expired. But lunarpages never told me anything and suddenly they deleted my hosting account. What made it look even more ridiculous is, they never answered to my questions regarding this bill.
Yep, earlier I have created a support ticket asking about various things including “when to pay for this new VPS account” and also “How much should I pay for this VPS account because earlier I’ve paid for 12 months shared hosting account and I only used it for 1 month?” But surprisingly, they always skipped these parts. They answered the other questions but they skipped these questions. You know the end of this story. They suspended my account without notifying me and also AFTER they skipped all of my questions regarding this bill.
*Last Update: After talking with them, my problem finally is really settled. Looks great! They admitted their mistake, they gave me compensation, and I changed my mind about them.
